Return Policy and Terms of Sale

RETURN POLICY AND TERMS OF SALE

For purchases made from this website, I offer a 10-day return policy featuring a 100% satisfaction guarantee and free shipping via first class mail within the U.S.A. (Shipping outside of the U.S.A. will be charged at cost or a bit less and is non-refundable) Should you be unhappy with a stone for any reason, return it UNDAMAGED after having it in your possession less than ten days, and you will receive a full refund or credit toward another stone.

NEW BUYERS: Because a large number of people have chosen to abuse the above return policy and/or request the special cutting of stones they didn't really intend on paying for, new buyers who have purchased less than 5 stones and/or who have returned a large percentage of stones are now, at my discretion, subject to deduction of a 10% restocking fee plus actual shipping cost from any refund given for a returned item. I reserve the right to exercise this option, though in most cases likely will not.

PRICESCOPE MEMBERS - Due to my desire to concentrate on cutting more stones, I will no longer respond to your requests for additional photos and videos on the hand or in different lighting. Additionally, because of your high return rate (probably 25x normal) all sales to active members of Pricescope.com are final - no returns, no exceptions.

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